Placing Your Order:
1. Customers may place orders online or by calling 512-437-1413.
2. We accept all major credit cards (Visa, Mastercard, Discover) and Paypal
3. Orders are shipped through USPS unless otherwise specified. To expedite shipping please call us at 512-437-1413.
4. If products are in stock, orders will usually be processed and shipped within 2 business days. Items on back-order will be shipped on a later date. Customers will be notified with the exact shipping day as soon as items are ready.
Return Policy:
1. To return an order, please call customer service at 512-437-1413, for your return ID.
2. Items can be returned within 15 days after purchase for an exchange only. Customer is responsible for return shipping charges. All items must be unopened, unused and in original package.
Payment:
We accept PayPal. KONADU BODY CARE takes your safety seriously, our site is encrypted with 128-bit security so your personal information is safe.
Why didn’t I receive a confirmation email?
Some email providers mark our confirmation emails as spam or block them completely. You can check your spam folder to see if the email arrived there. If you are not able to find it there you can email us and we can confirm that the order was placed.
Shipping Information:
1. To expedite shipping please call us at 512-437-1413.
2. If products are in stock, orders will usually be processed and shipped within 2 business days. Items on back-order will be shipped on a later date. Customers will be notified with the exact shipping day as soon as items are ready.
What shipping methods are available and how much do they cost?
We ship via the United States Postal Service. Our rates are based on your location, the weight of your package, and the shipping method that you choose. The available shipping options are First Class Mail, Priority Mail and Express Mail.
How do I track my package?
First Class Mail and Priority Mail come with a Delivery Confirmation number that will be sent to you via email when we ship your order. A Delivery Confirmation number is similar to a tracking number, however information about the progress of your shipment is usually not updated until the day your shirt is delivered, and sometimes it says the package was delivered a day or two before it actually arrives in your mailbox. Express Mail comes with a tracking number that will be sent to you via email when we ship your order.
Privacy Policy & Terms of Use
This privacy statement discloses the privacy practices for KONADU BODY CARE.
1. No information of yours is collected from you through this Web site unless you submit it.
2. Your personal information is saved once you place an order for bookkeeping purposes.
3. No information is shared with any other company.
4. All information is transferred through a protected, secure, encrypted Web service.
5. KONADU BODY CARE is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.